AI assistant · workflow detail
Draft listing copy from supplied property facts.
AI prepares a listing draft, a short caption, a brochure paragraph and a missing-facts checklist. Staff verify measurements, tenure, EPC, features, claims and compliance-sensitive wording.
Listing copy has to be accurate — and it has to read well. For independent estate agents in Lisburn, Belfast and across Northern Ireland, the GAIS Property Listing Assistant turns supplied property facts into a first-draft listing, caption and brochure paragraph. It does not invent features, claim school catchments, set price, or publish anything.
The branch job
Viewing enquiries are simple until the branch is busy.
One person asks to view a property. The details may be split across a portal message, email, phone note or staff comment. Someone still has to check the property, ask for missing details, prepare a sensible reply and avoid promising something too early.
The GAIS Viewing Enquiry Assistant is designed around that admin job for Northern Ireland estate agencies.
The old way
A typical enquiry creates small bits of work:
- find the property and current status;
- check whether a viewing might be possible;
- ask for missing applicant details;
- decide who owns the next step;
- write a clear reply;
- avoid overpromising availability.
None of this is glamorous. That is why it is a good first workflow to test.
What the assistant receives
For a first demo, the assistant uses fictional or dummy enquiry examples only.
A later controlled pilot could define approved inputs such as:
- enquiry text (from the portal, email or phone note);
- property reference;
- applicant contact preference;
- staff note on viewing availability;
- approved branch wording and tone;
- missing-detail checklist.
The first demo does not need CRM access, mailbox access or real applicant data.
What the assistant prepares
- a reply draft;
- missing-detail questions;
- a viewing checklist;
- an internal note for the right member of staff;
- a flag when the enquiry needs human attention before any reply.
That gives staff a cleaner starting point. It does not remove the human decision.
What staff still approve
Staff still check:
- property status;
- diary and key arrangements;
- applicant context;
- whether the wording is appropriate;
- whether anything should be sent at all.
The assistant does not press send.
Does not do
Invent features; make legal claims; confirm school catchment; set price; publish to portals; replace the negotiator's wording judgement.
Why this is a strong first example
Listing copy is high-stakes. A drafted starting point saves time, but measurements, tenure, EPC and compliance wording always need a person to confirm.